Frequently Asked Questions
Are you a trading company or a factory?
We are a factory with dedicated production lines for household appliances.
What is your Minimum Order Quantity (MOQ)?
The MOQ is 500 pcs per product, and it can be mixed with different power specifications.
What is the guarantee period for your products?
We provide a 1-year warranty starting from the date of manufacture.
What are the available payment terms?
Our standard payment term is T/T: 30% deposit and 70% balance payment before shipment.
What is your daily production capacity?
For low-end ranges, we produce 2000-3000 pcs per day. High-end ranges are 500-1000 pcs per day. We run dual shifts during busy seasons.
Do you provide spare parts separately?
We normally sell spare parts together with full product orders to ensure compatibility and support for finished goods.
K-Mama Cook
