Q1. Which foods are suitable for this machine?
Our grinder series is suitable for various meats (excluding bones), vegetables, fruits, and sausages. It is specifically designed for efficient processing of beef, pork, and chicken.
Q2. What is the minimum order quantity (MOQ)?
The minimum order quantity is 1 unit. Accessories can also be purchased separately as needed.
Q3. What is the standard delivery time?
For 1-5 units of stock products, it takes approximately 5 days. For larger or customized orders, the delivery time is negotiated based on specifications and quantity.
Q4. What are the payment and shipping terms?
We accept T/T, L/C, PayPal, and major credit cards. Shipping options include EXW, DDP, DAP, and FOB to accommodate your specific logistics requirements.
Q5. Do you provide a warranty or after-sales service?
We offer a one-year remote warranty. For any quality issues, we provide free replacement accessories (consumable parts excluded).
Q6. Can the electrical plugs be customized for my country?
Yes, we offer Australian, English, American, and European plugs, customized according to your local standards and needs.
K-Mama Cook
