Frequently Asked Questions
Are you a trading company or a factory?
We are a factory dedicated to manufacturing high-quality electric cookers.
What is your Minimum Order Quantity (MOQ)?
Our MOQ is 500 pcs per product, and we allow mixing with different power specifications.
How long is the guarantee period for your products?
We provide a 1-year warranty starting from the date of manufacture.
What are the standard payment terms?
We accept T/T (30% deposit, with the 70% balance payment due before shipment).
What is your daily production capacity?
Our capacity ranges from 2000-3000pcs per day for standard models and 500-1000pcs per day for high-end ranges, operating two shifts during peak seasons.
Do you provide spare parts separately?
We normally supply full finished products; spare parts are generally sold together with full product orders.
K-Mama Cook
